The digital adoption platform for successful Zendesk rollouts
Drive Zendesk adoption across customer support, customer success, and service teams with step-by-step guidance built from your team's actual workflows.
How Tango helps you get more from Zendesk
Capture process knowledge
Click through any workflow and Tango instantly creates a step-by-step guide, making knowledge easy to document, share, and scale.
Accelerate adoption
Deliver interactive guidance directly inside Zendesk so users get help exactly when and where they need it.
Keep teams aligned
Update guides as processes evolve without rebuilding them from scratch, so everyone follows the latest guidance.
Improve productivity
Give agents self-serve guidance for common Zendesk tasks, helping them work more efficiently while improving support consistency.
Zendesk use cases
System rollouts
Guide users through Zendesk implementations, migrations, and process changes with in-app guidance that drives adoption and reduces go-live risk.
Ticket management
Standardize ticket routing, prioritization, and resolution workflows so support teams deliver faster, more consistent service.
Customer support
Streamline case management, ticket escalations, and customer interactions to improve response times and support quality.
Knowledge management
Simplify knowledge base creation, article updates, and internal documentation to help agents find answers faster.
Customer onboarding
Support new agents through onboarding, training, and daily workflows with guidance they can follow confidently.
Trusted by leading enterprises
Teams across industries use Tango to roll out software and drive adoption.
Tango at work in Zendesk
7,000+
workflows captured
37,000+
workflow views
116,000+
screenshots captured
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Don't let your Zendesk rollout stall
Capture your workflows once
Guide every user in the flow of work
Maximize your Zendesk investment
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