Tango: The Best UserGuiding Alternative
See why teams that onboard new hires, write SOPs, and answer everyone's questions choose Tango instead.
Tango and UserGuiding strengths
Explore the perks of working with us
Automatically capture every step as you work, generating a polished step-by-step guide
Walk users through every click with interactive in-app guidance
Capture multiple paths and decision points within a single workflow
Turn any workflow into an embeddable video that automatically updates when the workflow does
Pin guides, tips, and links directly inside the software, right where people need them
Automate repetitive steps across web-based tools without APIs or integrations
Track process adoption and see where users complete, drop off, or get stuck
Build interactive product tours to onboard new users
Add tooltips, hotspots, and in-app guidance inside your product
Create onboarding checklists to guide users through setup
Segment users to personalize onboarding experiences
Track onboarding engagement and feature adoption within your product
Provide self-service support with in-app resource centers
Tango Testimonials
See how Jasco Manufacturing cut 90% of errors from their quote-to-cash process
“We improved access to knowledge by 20%”
“In six months with Tango, we improved access to knowledge by 20% and employee satisfaction by 25%.”
“No one wants to spend 15 minutes reading”
“No one wants to spend 15 minutes reading about a process when they could use that time to actually do the process.”
“I love how you literally just have to... do the process!”
“I've been using Tango across 2 companies now and this has been one of my favorite tools...if you want to invest in documenting processes, Tango is the way to go.”
Turn captured workflows into interactive walkthroughs that highlight what to do next, right inside the tools where employees work.
Pin guidance directly to buttons, fields, and screens so answers show up right where questions happen.
Automate repetitive browser work like data entry, cross-tab clicking, and form-filling, while your team stays in charge of the decisions.
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Create interactive product tours
Guide new users through your product with walkthroughs, tooltips, and onboarding flows.
Provide feedback and support in-app
Run surveys, announce new features, and give users access to self-service support.
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Key Differences
Click through your workflow, and Tango automatically captures each step to create a structured guide with screenshots, highlights, and descriptions.
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Build your guide one step at a time, selecting UI elements and adding the instructions users will see.
Walk your team through entire workflows, click by click, so they can complete the process without leaving the software they’re using.
Guide customers through your product with interactive tours designed to introduce features and help them learn how the product works.
Share workflows by link, embed them in your existing tools, or export them as PDF, Markdown, and HTML.
Publish guides as interactive experiences on web pages, where users access them through in-app triggers or direct links.
What do Tango and UserGuiding have in common?
Capturing Documentation
Create step-by-step guidance for repeatable processes
Create guidance across web-based applications
Editing Tools
Customize documentation to follow your brand guidelines
Advanced editing—update steps, annotate screenshots, and add tips and alerts
Sharing
Invite others to collaborate in a shared workspace
Deliver interactive, step-by-step in-app walkthroughs
Surface relevant guidance where people work
Share knowledge via direct link
Integrate your guides with other tools (Salesforce, Hubspot, etc.)
Security & administration
Manage team access with roles and permissions
Access analytics to track engagement and see where users drop off
Streamline your end user experience with single sign-on (SSO)
Protect your data with SOC 2 Type II compliance
FAQ
Tango is built for capturing process knowledge and guiding employees through workflows across the tools they use for work. UserGuiding is primarily built for onboarding customers and driving adoption with in-app product experiences.
Tango is better for capturing step-by-step process documentation as you work. Perform the workflow once, and Tango automatically creates a structured guide with screenshots, highlights, and descriptions. With UserGuiding, creators build interactive Guides step by step by selecting interface elements and adding instructions.
Tango is built for capturing process knowledge and guiding people through workflows across the tools they use for work. UserGuiding is primarily built for onboarding customers and driving adoption with in-app product experiences.
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