The best alternative to Userguiding
Both UserGuiding and Tango drive software adoption. The difference is where that happens.
When adoption goes beyond a single product, teams choose Tango to help employees actually do the work, across every tool they use.
Tango and Userguiding strengths
UserGuiding is built to guide users through your product. Tango helps teams execute workflows across every tool, every team, and every process.
Tango strengths
Userguiding strengths
Automatically generate step-by-step guides as you work with Click-to-Capture and Voice Transcription
Turn any workflow into an embeddable video that automatically updates with just a single click
Capture multiple paths in a single guide with Workflow Branching
Detect and redact sensitive information, including in custom formats
Pin guides and tips directly in the tools your team uses, no searching required
Turn any process into real-time automations
Translate workflows into 10 languages instantly
Build interactive product tours for onboarding new users
Add tooltips, hotspots, and UI-based walkthroughs inside your product
Create onboarding checklists to guide customers through setup
Segment users to personalize onboarding experiences
Analyze onboarding engagement and feature adoption within your product
Provide self-serve support with in-app resource centers
Why Choose Tango?
You want to capture and guide real work processes, not design product onboarding flows.
Tango Guide Me
Show users exactly where to click so they can follow processes across applications faster and accurately
Supports branching workflows for multiple paths in a single guide
Tango Pins & Nuggets
Pin guides, tips, and links to the exact spot employees will need them. No more searching or asking for help
Tango Agents
Turn repetitive processes into real-time automations
No one wants to spend 15 minutes reading about a process when they could use that time to actually do the process.
See for yourself
Why Choose Userguiding?
You need to onboard customers and drive adoption inside the product you've built.
Interactive product tours
Guide new users through your product interface with walkthroughs, tooltips, and onboarding flows
In-app feedback and support
Run in-app surveys, announce new features, and offer 24/7 self-serve support
Key Differences
Both tools teach people how to use software. Here's how they approach it differently.
Unique features
What can you do once you’ve captured your process?
Userguiding
Interactive product onboarding tours and tooltips embedded inside your SaaS application.
Tango
Pin guides and tips directly in the software where people work.
End user experience
How does each tool help people complete tasks?
Userguiding
Customers move through guided product tours designed to help them activate and discover features.
Tango
Real-time step-by-step guidance employees can follow across multiple tools.
Product roadmap
Where is each team investing to stay ahead?
Userguiding
AI-powered in-app support and self-serve help for product teams focused on customer activation.
Tango
In-app enablement and automation that turns process documentation into real-time execution.
What’s in it for you
The TL;DR of the business impact you’ll make
Userguiding
Faster customer adoption and lower support costs inside the product your team built.
Tango
Instant process documentation and guided adoption that any team can create and use immediately.
In six months with Tango, we improved access
to knowledge by 20% and employee satisfaction by 25%.
to knowledge by 20% and employee satisfaction by 25%.
What do Tango and Userguiding have in common?
Core capabilities
Create guided experiences to help users complete tasks
Deliver in-app or in-context guidance
Provide analytics to measure engagement
Editing Tools & Sharing
Share content across teams and stakeholders
Collaborate in a shared workspace
Customize documentation to follow your brand guidelines
Security & Privacy
Set file and folder permissions
Streamline your end user experience with single sign-on (SSO)
Trust your data privacy and security is taken seriously with SOC 2 Type II compliance
Our newest sales reps are correctly adopting our HubSpot
processes on their first day with Tango—much faster than previous
cohorts without it.
processes on their first day with Tango—much faster than previous
cohorts without it.
The GPS for processes
Top performing companies use Tango to accelerate knowledge sharing, process adoption, and software ROI.
With Tango, I get to make learning software feel like the Cadillac experience.
Chad, Customer Success Leader
See Tango’s
Software Knowledge Layer in action
