The best Steps Recorder alternative
How Tango builds on Microsoft Steps Recorder
From documentation to in-app guidance. Here's how the two tools compare.
Go beyond documenting processes to helping people complete them.
Guide Me
Deliver interactive, in-app guidance so employees can complete processes with confidence.
Pins
Pin guides, tips, and resources right where employees get stuck, so help is always within reach.
Tango Agents
Automate repetitive processes so teams spend less time on routine work and more time on what matters.
See for yourself
Microsoft Steps Recorder (formerly Problem Steps Recorder, or PSR) is a Windows utility that records user actions, captures screenshots, and generates step-by-step HTML reports for troubleshooting and documentation. Microsoft has deprecated the tool, prompting many organizations to explore modern alternatives.
Record a process
Capture screenshots and user actions while completing a task.
Generate a report
Automatically turn the recording into a step-by-step HTML report.
Key Differences
Unique features
Guidance lives in a step-by-step report that employees open and reference.
Guided walkthroughs surfaced directly inside the software where work happens.
End user experience
Employees move between the report and their work to complete the process.
In-app walkthroughs, tips, and embedded guidance help users complete work in real time.
What’s in it for you
Create process documentation for troubleshooting, support, and knowledge sharing.
Document processes faster and improve process adoption, software ROI, and productivity.
to knowledge by 20% and employee satisfaction by 25%.
What Tango and Microsoft Steps Recorder have in common
Process documentation
Automatically capture processes as you work
Record user actions with screenshots
Generate step-by-step documentation automatically
Reduce the time spent documenting repeatable workflows
Employee onboarding and training
Create documentation employees can reference while learning software
Support onboarding with repeatable process documentation
Standardize common workflows across teams
Knowledge sharing
Document internal processes for future reference
Support troubleshooting and IT documentation
Preserve institutional knowledge as teams grow
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processes on their first day with Tango—much faster than previous
cohorts without it.
The GPS for processes
With Tango, I get to make learning software feel like the Cadillac experience.
Chad, Customer Success Leader
See Tango’s
Software Knowledge Layer in action
