The best Steps Recorder alternative
Steps Recorder documents processes. Tango helps people follow them.
Turn process documentation into action with interactive guidance delivered where work happens.
How Tango builds on Microsoft Steps Recorder
From documentation to in-app guidance. Here's how the two tools compare.
Tango features
Steps Recorder features
Capture any process as you work and instantly generate step-by-step guides
Deliver interactive guidance directly inside the apps your team already uses
Pin guides and tips exactly where teammates need help—no searching required
Turn any workflow into an embeddable video with a single click
Document complex workflows with multiple paths in a single guide with Workflow Branching
Automatically detect and redact sensitive information
Track process adoption with step-level analytics to see where people get stuck
Built into Windows with no additional software required
Automatically captured screenshots and user actions
Generated a simple step-by-step HTML/MHT report
Lightweight tool for troubleshooting and support
Export step-by-step reports for troubleshooting and IT support
Why Choose Tango?
Go beyond documenting processes to helping people complete them.
Tango Guide Me
Deliver interactive, in-app guidance so employees can complete processes with confidence.
Tango Nuggets
Pin guides, tips, and resources right where employees get stuck, so help is always within reach.
Tango Agents
Automate repetitive processes so teams spend less time on routine work and more time on what matters.
No one wants to spend 15 minutes reading about a process when they could use that time to actually do the process.
See for yourself
steps recorder at a glance
Microsoft Steps Recorder (formerly Problem Steps Recorder, or PSR) is a Windows utility that records user actions, captures screenshots, and generates step-by-step HTML reports for troubleshooting and documentation. Microsoft has deprecated the tool, prompting many organizations to explore modern alternatives.
Record a process
Capture screenshots and user actions while completing a task.
Generate a report
Automatically turn the recording into a step-by-step HTML report.
Key Differences
Both tools help teams document how work gets done. The difference is what happens next.
Unique features
Once your processes are documented, where do employees go to get help?
Steps Recorder
Guidance lives in a step-by-step report that employees open and reference.
Tango
Guided walkthroughs surfaced directly inside the software where work happens.
End user experience
How will each tool help your end users get unstuck?
Steps Recorder
Employees move between the report and their work to complete the process.
Tango
In-app walkthroughs, tips, and embedded guidance help users complete work in real time.
What’s in it for you
What kind of business impact will you be able to drive?
Steps Recorder
Create process documentation for troubleshooting, support, and knowledge sharing.
Tango
Document processes faster and improve process adoption, software ROI, and productivity.
In six months with Tango, we improved access
to knowledge by 20% and employee satisfaction by 25%.
to knowledge by 20% and employee satisfaction by 25%.
What Tango and Microsoft Steps Recorder have in common
Process documentation
Automatically capture processes as you work
Record user actions with screenshots
Generate step-by-step documentation automatically
Reduce the time spent documenting repeatable workflows
Employee onboarding and training
Create documentation employees can reference while learning software
Support onboarding with repeatable process documentation
Standardize common workflows across teams
Knowledge sharing
Document internal processes for future reference
Support troubleshooting and IT documentation
Preserve institutional knowledge as teams grow
Compare Tango vs other popular tools
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Our newest sales reps are correctly adopting our HubSpot
processes on their first day with Tango—much faster than previous
cohorts without it.
processes on their first day with Tango—much faster than previous
cohorts without it.
The GPS for processes
Top performing companies use Tango to accelerate knowledge sharing, process adoption, and software ROI.
With Tango, I get to make learning software feel like the Cadillac experience.
Chad, Customer Success Leader
See Tango’s
Software Knowledge Layer in action
