Tango Blog
Tango
Employee Training Methods Your Team Will Love (Part 2 of 4)

Employee Training Methods Your Team Will Love (Part 2 of 4)

projector screen with illustrations of books, pamphlets, and other training-related icons surrounding it

Featured Content

Table of Contents
See a Demo
Friends don't let friends learn the hard way.
Create how-to guides, in seconds.
Try Tango for free

We’re back with four more training methods (here’s part one in case you missed it!) to try with your team—and make learning on the job easier, engaging, and more impactful for everyone.

  1. Gamification
  2. Video training
  3. Instructor-led training
  4. Simulation training

Gamification

Cue the confetti—someone completed the latest lesson in record time! 🎉

Gamification gives you the opportunity to incorporate game elements into your training. Those might take the form of badges, challenges, and point systems.

Gamification helps training feel a little more fun by instantly celebrating your team’s milestones. It also makes objectives and progress clear for teammates.

Depending on the platform, your teammates can compare their progress on leaderboards or work together to complete specific trainings. Some setups even provide real-time hints or feedback when teammates get stuck.

However, this workplace training method can be expensive to integrate. It can also feel distracting and may put too much emphasis on competition. As a result, your team may not be able to reach proficiency if they’re too focused on hitting the next lesson.

Pros of gamification Cons of gamification
Improves engagement and retention with a reward system Costs can run high if your team needs to build out a custom feature
Uses positive reinforcement to encourage completion Can lead to more superficial learning rather than deep learning or proficiency
Promotes collaboration by incentivizing progress in a fun way Might put too much emphasis on competition

Video training

Videos can save your top trainers time from delivering live trainings and save time for your most important topics. You can also use video alongside other workplace training methods, like studying roleplaying scenarios.

Trainers can send these videos and let learners watch them on their own time. That’s much easier than coordinating schedules and breaking flow for training. 

Videos may feel more engaging depending on the production quality and other elements like music or visuals. 

However, engaging videos (especially ones with interactive elements) take up a lot of time and budget to create. It also requires your team to have specialized skills in areas like editing and lighting. Think that’s a lot? Imagine repeating all of that for each video once anything is out of date.

You can mitigate this by leveraging other training methods that are easier to update. Automatically generated how-to guides, for example, can be much easier to edit without requiring special skills or lots of time. (Think: tweaking a screenshot annotation  vs. re-recording an entire video).

On a larger scale, videos can encourage passive learning. This is when learners watch and absorb information without actively engaging with it or practicing the skills they were taught—so less emphasis on competency and more on memorization is one thing to watch out for.

Pros of video training Cons of video training
Saves trainers time from delivering live trainings Requires lots of time, budget, and training to produce and update (and can end up looking amateur at best)
Gives learners the flexibility to watch when it fits their schedule Is quickly outdated when a process changes
Allows teams to track views and other metrics Can have unnecessary information that slows you down and makes it hard to find the knowledge you need

Instructor-led learning

For some topics, nothing beats learning directly from an expert in real-time. 🤓

Traditional teacher-led sessions are great for complex or core topics that need extra attention. Instructor-led training:

  • Lets trainers personalize sessions and answer questions
  • Gives teammates a chance to interact and get clarity on tough topics
  • Allows everyone to engage in more active learning 

This employee training method can work well with new hire cohorts since they’ll have similar learning needs. Training sessions can align with their onboarding timeline to help them reach their milestones faster, and with less friction.

Instructor-led training can also reinforce knowledge shared in your team’s documentation. It’s a great way to make sure best practices stick and give your team a chance to share their feedback. Note: Your instructors can help capture any learnings and tips to help improve your team’s processes as well.

Even with all those benefits, people-led trainings aren’t always a walk in the park.  Some trainers may be more engaging than others. Some may deviate from your team’s best practices. It can also be tough (read: expensive!) to scale instructor-led training as your team grows. Especially since engagement and other metrics can be difficult to measure.

Pros for instructor-led learning Cons for instructor-led learning
Promotes active learning1 Doesn’t let teammates move at their own pace
Lets trainers answer questions and solve problems in real time Can have varying engagement and delivery based on the format and the instructor
Reinforces best practices in documentation May be difficult to scale as the team grows and best practices change

Simulation training

Simulation training is a hands-on experience that lets your team practice close-to-real-life scenarios.

Simulations are more commonly associated with hands-on practice.  For example, security teams can take what they’ve learned from your playbooks and runbooks and apply it to a hypothetical situation. 

These practices are especially helpful for risky industries or roles, like those in healthcare or teammates who manage customer privacy. It’s also helpful for manual jobs, like construction, that need hands-on practice. Bite-sized simulations can also support other trainings, like adding questions on a hypothetical situation in an e-learning quiz.

With these workplace training techniques, your team can practice problem-solving and learn from mistakes in a safe environment. These simulations can also reinforce learnings from other trainings (and highlight where some people need more support). 

Big simulations can cost a lot of time and money to deliver, maintain, and update. That said, simulations can’t cover every scenario. This can lead to trouble if teammates get a false sense of security after nailing their last few simulations.

Pros of simulations Cons of simulations
Provides teammates with the space to practice problem-solving and decision-making in a safe environment Takes a lot of resources from the team to create, update, and complete
Teaches steps and tips that may not translate well with less hands-on methods May need resource-intensive updates as processes and offerings change
Boosts the team's confidence Can give a false sense of security

Still searching for more options?

You’re in luck! Check out part three of this series, where we’ll cover role-playing, spaced learning, job shadowing, and coaching and mentoring.

The bottom line

What is the most effective training method?
What kind of training is important for new employees?

Keep in touch

We'll never show up
empty-handed (how rude!).

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
This is some text inside of a div block.