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Tango and Scribe

When documentation isn’t enough, teams choose Tango for in-app guidance and automation to hit their enablement goals.
See why sophisticated teams go with Tango.
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Tango and Scribe strengths

Consider which advantages matter most.

Tango strengths
Scribe strengths
Award-winning product for ease-of use and design
Precise instructional boxes in screenshots and walkthroughs to guide users to correct actions
Capture multiple paths in a single guide with Workflow Branching
Ability to pin guides in-app (Pins) and leave tips, links, and comments across any web-based app for users to see (Nuggets)
Guided in-app walkthroughs for training and re-training right there where people work
Turn any process into real-time automations when ready
Pinpoint process usage and improvement opportunities with granular, step-level analytics that track step completion even without manual signals from users
Auto-generate detailed descriptions with the desktop app
Convert screenshots to GIFs
Create and manage multi-nested folders and templates
Organize multiple guides for the same tool, project, or procedure in one document
Leverage crowd-sourced workflows for popular apps from the Scribe community
Review and sign off on standard operating procedures (approvals)
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Tango does a really good job of capturing the actual clicks made for navigating a web page or other desktop applications. The “Guide Me” feature is a very helpful browser integration that makes it very easy for end users to literally see what needs to be selected or performed. 

Users can also easily search and find Tangos, as opposed to rummaging through Confluence or a GSite or other information repositories.

Caleb, Global Process Manager
Why Choose Tango?

You care about people using documentation as much as creating it.

Tango Guide Me

Bring processes to life as guided in-app walkthroughs

Supports branching workflows for multiple paths in a single guide

Screenshot of a guide interface titled ‘Creating a Lead in Salesforce: Step-by-Step Guide,’ with options for scrolling and opening the guide, next to text highlighting Tango Capture and Tango Embed features
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Tango Pins & Nuggets

Pin guides inside your work apps right where employees will need them

Easily leave tooltips inside your apps for tips, watchouts, and links to additional resources

Screenshot of a guide interface titled ‘Creating a Lead in Salesforce: Step-by-Step Guide,’ with options for scrolling and opening the guide, next to text highlighting Tango Capture and Tango Embed features
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Tango Agents

Bring processes to life as real-time automations

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No one wants to spend 15 minutes reading about a process when they could use that time to actually do the process.
Tom | Learning & Development Manager

See for yourself

Start with Tango for free
Why Choose Scribe?

You need to create documentation and have a new place to store it.

You’re a small team that just needs quick how-to screenshots

You don't need in-application guidance or automation

Screenshot of a guide interface titled ‘Creating a Lead in Salesforce: Step-by-Step Guide,’ with options for scrolling and opening the guide, next to text highlighting Tango Capture and Tango Embed features
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You’re okay with traditional doc and link enablement

Save time writing up text-based explanations. Add context to complex processes

Screenshot of a guide interface titled ‘Creating a Lead in Salesforce: Step-by-Step Guide,’ with options for scrolling and opening the guide, next to text highlighting Tango Capture and Tango Embed features
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Computer screen showing Calendly interface for scheduling discovery calls

Featured Content

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Blog
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To Get Higher Software Adoption, Stop Training Your Team
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Process Over Platform: A Better Way To Measure Your Next Software Rollout
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The 10 Best Scribe Alternatives for Process Documentation (2026)
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Process Documentation Part 2: Steal a People Ops Pro’s Framework and Templates
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https://www.tango.ai/resources/tango-for-netsuite
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Key Differences

Both tools will help you create step-by-step guides quickly and easily.
What makes them different?

Unique features

Once you’ve created your guides, what can you do with ease?
Scribe

Organize and look for guides within Scribe. Scribe becomes your knowledge base.

Tango

Pin guides and tips directly in the software where people work.

User icon with workflow process steps and communication icon

End user experience

How will each tool help your end users get unstuck?
Scribe

Knowledge pages. Side-by-side instructions.

Tango

In-app guided walkthroughs, tips, and process automation assistance.

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Product roadmap

Where are engineering dollars going?
Scribe

Knowledge Base (capable of replacing Confluence, SharePoint, Notion, etc.) and always-on process discovery (Scribe Optimize).

Tango

In-app Enablement + automation to help people do their best work.

What’s in it for you

What kind of business impact will you be able to drive?
Scribe

Document processes faster and centralize text-based reference material.

Tango

Document processes faster and improve process adoption/software ROI and productivity.

In six months with Tango, we improved access
to knowledge by 20% and employee satisfaction by 25%.
Emily | Senior Product Development Manager

What do Tango and Scribe have in common?

Capturing Documentation

Auto-generate step-by-step software how-to guides with screenshots

Create cross-app workflows for business processes involving multiple tools on both web and desktop

Watch AI title your guide and add simple instructions for each step

Get help via in-app support, help center, and email (with a dedicated success manager for Enterprise plans)

Editing Tools

Advanced editing—update steps, annotate screenshots, and add tips and alerts

Automatically blur sensitive information (in one or many screenshots at a time)

Customize documentation to follow your brand guidelines

Sharing

Set file and folder permissions

Invite others to edit and collaborate easily in a shared workspace

Share knowledge via link, embed code, HTML, Markdown, or PDF

Integrate your guides with 100s of tools (Confluence, Notion, SharePoint, etc.)

Instantaneously surface other potentially relevant guides for a given website or tool

Access analytics to see who has viewed and completed your processes

Streamline your end user experience with single sign-on (SSO)

Trust your data privacy and security is taken seriously with SOC 2 Type II compliance

Our newest sales reps are correctly adopting our HubSpot
processes on their first day with Tango—much faster than previous
cohorts without it.
Tom | Sales Enablement Manager

Ask the right questions

Answer these before you commit to documentation alone (Scribe) vs Real Time Enablement (Tango)

How will you help me drive software adoption?

Is your roadmap focused on standalone knowledge base features or ways to drive more adoption?

How will you help me convince people who are resistant to change to learn new software and processes?

Which existing knowledge tools can you help me replace or enhance?

How will you help me drive continuous process improvement?

How will you help me measure my enablement efforts, prove my training is working, and connect my work to business outcomes?

The GPS for processes

Top performing companies use Tango to accelerate knowledge sharing, process adoption, and software ROI.

With Tango, I get to make learning software feel like the Cadillac experience.

Chad, Customer Success Leader

See Tango’s
Software Knowledge Layer in action

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